Floating Shop Manager

Closing date: 24th September 2021

Interview date: To be confirmed


  • To take operational responsibility for the successful running of the designated shop as directed by the Retail Operations Manager.
  • To work in all shops to cover Shop Managers’ holidays and days off as directed
  • To maximise income through the shop operation.
  • To support fundraising events in the area, working with the Fundraising Manager and Community Fundraisers, as appropriate



  1. To assist the Shop Managers in managing the day to day running of the shop and act as Shop Manager in their absence.
  2. To contribute towards maximising store sales and profits, promote Gift Aid within HMRC guidelines and represent the Hospice in a professional manner reflecting our core values at all times.
  3. To maintain the correct financial procedures at the shop to comply with Hospice policies.
  4. To take responsibility for cash and stock control and the display of goods in any of the shops.
  5. To liaise with other Shop Managers to ensure resources are shared and used appropriately.
  6. To inform the Retail Management Team immediately of any complaints, accidents or untoward occurrences in the shop, as well as formally logging on Health and Safety System (T100).
  7. To deal carefully and sensitively with unsuitable offers of help.
  8. To be named key holder to enable access to any one of St Leonard’s Hospice retail outlets.



Candidate Brief – Floating Shop Manager (Permanent) – Candidate Brief – August 202121

Application Instructions

Application Form

Criminal Records Declaration

Equality & Diversity Monitoring Form